Frequently Asked Questions

Q?

Do I have to purchase tickets in advance? Can I pay cash?

A.

Tickets must be purchased in advance as our tours typically sell out quickly. To maximize your chances of getting the day, time, and number of tickets you prefer, please book well in advance. Tickets can only be purchased with a Visa, AMEX, or MasterCard from our website or by calling. Cash and/or walk-up traffic the day of the tours are not accepted.

Q?

If a food tour is sold out, can I get on a waiting list?

A.

We do not provide a waiting list. If a date and time is sold out, there is always a good chance that we will add an additional tour on that day. Please email us to let us know what date you are interested in if you do not see availability.

Q?

What is your Refund Policy?

A.

Tickets are non refundable.  If you are unable to attend the tour you have booked you may reschedule for another time and date up until 48 hours prior to the booked time.  Within 48 hours you are welcome to send someone else in your place.

Q?

Are gift certificates available?

A.

Yes, Kingston Food Tours Gift Certificates are available. They make an excellent personal or corporate gift. To purchase or learn more about our Gift Certificates, please call our information line or click on our Gift Certificates.

Q?

How much food is served on the food tour?

A.

Our Kingston Food Tours will serve enough food that for most participants, lunch afterwards is not necessary. With the combination of food tastings along with breaks for architectural, cultural, and historical insight, most participants are comfortably full after our food tours. Please understand our food tours are not intended to replace breakfast and lunch combined, so please consider eating breakfast before the tour.

Q?

What about taking children on the tour?

A.

The tours range from 2 to 3.25 hours in length and some children have a limited attention span and therefore the tour may not be appropriate for some of them. Parents, who know their children best, should assess the situation individually. Since there is a lot of standing and walking, please consider this when deciding whether the tour is appropriate for your child.

Q?

Can I book a private group tour?

A.

Yes, private and bespoke Kingston Food Tours are available on request. To set up or learn more, please send us a message on our 'Contact Us' page and we will respond within 24 hours.

Q?

How much walking is involved? Is it a fast-paced tour?

A.

Tours generally last between 2 to 3 hours and participants can expect to be standing or walking for a majority of the time. We walk at a moderate pace and there will be opportunities to sit.

Q?

Do your tours have anything to offer native Kingstonians?

A.

Many of Kingston food tours attendees live right here in Kingston. Kingston locals partcipate to learn more about their city and new residents enjoy our tour as a fabulous introduction to the best specialty food store locations and local restaurants in Kingston's downtown.

Q?

What if I have dietary restrictions or allergies?

A.

Please be sure and let us know if you (or anyone in your group) has a dietary restriction (e.g. vegetarian, diabetic, allergy, etc.) when you purchase your tickets. As long as we know in advance, we will do everything we can to accommodate your request and we will let you know if it is not possible.

Q?

Are there vegetarian options on the tour?

A.

Yes, all tours offer alternative tasting options for vegetarians. Please let us know if you or someone in your party is a vegetarian when you purchase your tickets.

Q?

Can I shop during the tour?

A.

We ask that you please wait to shop until after the tour so that we can stay on our food-tasting schedule and continue with the informative tour and food tastings in a timely manner. We ask you allow time at the end of the tour to return to your favorite locations and/or stores. The tours are on a schedule to arrive at each tasting location so its important to stay on schedule so the food is freshly prepared for the participants.

Q?

Does the tour leader accept gratuities?

A.

Gratuities are greatly appreciated although never expected.

Q?

Are tours offered only in English?

A.

Yes, we only offer tours in English at this time. Please email us if you would like to make arrangements for your own interpreter to join the tour.

Q?

Are the Food Tours run year-round?

A.

Yes, we are committed to offering our tours winter, spring, summer, and fall. Kingston has great opportunities to explore and eat deliciousness all year long!

Q?

What happens if it rains or snows?

A.

The tours are held rain, shine, or snow. In the event of inclement weather, we will be able to go inside many of the establishments on the tour.

Q?

If I am bringing an infant/very young child, do I need to purchase a ticket for them?

A.

If you are bringing an infant or a child 6 and under and they will not be participating in the tastings, you do not need to purchase a ticket for them. However, please do let us know if you will be attending with an infant or young child when you purchase tickets in the Notes section.

Q?

Are bathrooms available during the tour?

A.

Yes, bathrooms are available during the tour at selected food-tasting locations.

Q?

Are cameras allowed on the tour?

A.

Yes. Cameras and filming are allowed during the tour. We strongly encourage participants to take photos during the tour.

Q?

Is there parking near the tour meeting point?

A.

Yes, there is both private and public parking located near the meeting point of the Downtown Kingston Food Tour. Specific parking details are included in the meeting location directions after purchasing ticket(s) with location, pricing, and hours.

Q?

Do I need to purchase a ticket if I’m not eating?

A.

Yes- all guests must purchase a ticket whether they plan to partake in the food tastings or not. Non-paying individuals will not able to join the tour for any reason(s).